{"id":3,"date":"2022-06-15T10:51:20","date_gmt":"2022-06-15T10:51:20","guid":{"rendered":"http:\/\/www.faithandpractice.nz\/?page_id=3"},"modified":"2026-10-12T13:48:05","modified_gmt":"2026-10-12T01:48:05","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.faithandpractice.nz\/index.php\/online-store\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h1>Privacy Policy<\/h1>\n<p><strong>Last updated: October 2026<\/strong><\/p>\n<h2>1. Introduction<\/h2>\n<p>Faith and Practice and RFP Publications respect your privacy and are committed to protecting your personal information.<\/p>\n<p>This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, purchase books or other products, subscribe to our email communications, or contact us.<\/p>\n<p>We handle personal information in accordance with the New Zealand Privacy Act 2020 and other applicable privacy laws.<\/p>\n<p>In this policy, \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to the operator of the Faith and Practice website and RFP Publications online shop.<\/p>\n<h2>2. Information we collect<\/h2>\n<p>We may collect the following types of personal information.<\/p>\n<h3>Information you provide<\/h3>\n<p>When you place an order, create an account, subscribe to our mailing list or contact us, we may collect:<\/p>\n<ul>\n<li>\n<p>Your name.<\/p>\n<\/li>\n<li>\n<p>Billing and delivery addresses.<\/p>\n<\/li>\n<li>\n<p>Email address.<\/p>\n<\/li>\n<li>\n<p>Telephone number, if provided.<\/p>\n<\/li>\n<li>\n<p>Details of products ordered and your purchase history.<\/p>\n<\/li>\n<li>\n<p>Information you provide when contacting us with a question, enquiry or complaint.<\/p>\n<\/li>\n<li>\n<p>Your email marketing preferences and subscription status.<\/p>\n<\/li>\n<\/ul>\n<p>You may choose not to provide certain information, but this may prevent us from fulfilling an order or providing a requested service.<\/p>\n<h3>Payment information<\/h3>\n<p>Payments through our online shop are processed using WooPayments. Payment information is handled by the payment service provider in accordance with its own privacy and security practices.<\/p>\n<p>We receive information needed to manage orders and payments, such as payment status, transaction references and relevant payment details. We do not intentionally store complete credit card numbers or card security codes on our website.<\/p>\n<h3>Website and technical information<\/h3>\n<p>When you visit our website, technical information may be collected automatically. Depending on the services and settings in use, this may include:<\/p>\n<ul>\n<li>\n<p>Your IP address.<\/p>\n<\/li>\n<li>\n<p>Browser and device information.<\/p>\n<\/li>\n<li>\n<p>Pages visited and interactions with the website.<\/p>\n<\/li>\n<li>\n<p>Cookies and similar technologies.<\/p>\n<\/li>\n<li>\n<p>Information used to maintain website security and diagnose technical problems.<\/p>\n<\/li>\n<\/ul>\n<h2>3. How we use your information<\/h2>\n<p>We use personal information for purposes including:<\/p>\n<ul>\n<li>\n<p>Processing and fulfilling orders.<\/p>\n<\/li>\n<li>\n<p>Arranging shipping or local pickup.<\/p>\n<\/li>\n<li>\n<p>Processing payments, refunds and cancellations.<\/p>\n<\/li>\n<li>\n<p>Sending order confirmations, receipts and delivery-related communications.<\/p>\n<\/li>\n<li>\n<p>Managing customer accounts.<\/p>\n<\/li>\n<li>\n<p>Responding to enquiries and providing customer support.<\/p>\n<\/li>\n<li>\n<p>Sending newsletters, information about new publications and special offers where you have consented to receive marketing communications.<\/p>\n<\/li>\n<li>\n<p>Maintaining and improving our website and online shop.<\/p>\n<\/li>\n<li>\n<p>Detecting and preventing fraud, abuse and security incidents.<\/p>\n<\/li>\n<li>\n<p>Meeting our legal, accounting and record-keeping obligations.<\/p>\n<\/li>\n<\/ul>\n<p>We do not use your personal information for purposes unrelated to these activities unless we have a lawful basis to do so.<\/p>\n<h2>4. Email marketing<\/h2>\n<p>We may use MailerLite to manage email subscriptions and send newsletters, publication announcements and promotional communications.<\/p>\n<p>If you subscribe to our mailing list, we may use your email address and subscription preferences to send you these communications.<\/p>\n<p>Purchasing a book does not, by itself, mean that you have subscribed to our marketing emails. Where we offer an email marketing opt-in at checkout, it is optional.<\/p>\n<p>You can unsubscribe at any time by using the unsubscribe link included in our marketing emails. We may retain limited information about your unsubscribe preference to ensure that we respect your request.<\/p>\n<p>Order confirmations, payment notifications and other essential communications relating to your purchase may still be sent after you unsubscribe from marketing emails.<\/p>\n<h2>5. Cookies and similar technologies<\/h2>\n<p>Our website uses cookies and similar technologies to support its operation.<\/p>\n<p>Depending on your settings and the features you use, cookies may be used to:<\/p>\n<ul>\n<li>\n<p>Keep products in your shopping cart.<\/p>\n<\/li>\n<li>\n<p>Maintain your checkout session.<\/p>\n<\/li>\n<li>\n<p>Remember account and website preferences.<\/p>\n<\/li>\n<li>\n<p>Support website security and functionality.<\/p>\n<\/li>\n<li>\n<p>Help us understand website usage, where analytics tools are enabled.<\/p>\n<\/li>\n<\/ul>\n<p>You can manage cookies through your browser settings. Disabling certain cookies may affect shopping cart, checkout or account functionality.<\/p>\n<p>Where required by applicable law, we will obtain consent for non-essential cookies or similar technologies.<\/p>\n<h2>6. When we share personal information<\/h2>\n<p>We may share personal information with service providers where reasonably necessary to operate our website and fulfil your requests. These providers may include:<\/p>\n<ul>\n<li>\n<p><strong>WooPayments and its payment-processing partners<\/strong>, to process payments, manage transactions and help prevent fraud.<\/p>\n<\/li>\n<li>\n<p><strong>Shipping and delivery providers<\/strong>, to deliver physical products.<\/p>\n<\/li>\n<li>\n<p><strong>MailerLite<\/strong>, to manage email subscriptions and marketing communications.<\/p>\n<\/li>\n<li>\n<p><strong>Website hosting and technical service providers<\/strong>, to operate, maintain and secure our website.<\/p>\n<\/li>\n<li>\n<p><strong>Professional advisers and government authorities<\/strong>, where disclosure is required or authorised by law.<\/p>\n<\/li>\n<\/ul>\n<p>We share only the information reasonably necessary for the relevant purpose, subject to applicable legal requirements.<\/p>\n<p>Some service providers may process information outside New Zealand. Where this occurs, we take steps required by applicable privacy law to ensure that personal information is handled appropriately.<\/p>\n<p>We do not sell your personal information to third parties.<\/p>\n<h2>7. How we protect your information<\/h2>\n<p>We take reasonable steps to protect personal information against loss, unauthorised access, use, modification or disclosure.<\/p>\n<p>These measures may include access controls, website security measures, secure connections and the use of specialist service providers for payment processing.<\/p>\n<p>However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security.<\/p>\n<p>If a privacy breach occurs, we will respond in accordance with our legal obligations, including notifying affected individuals and the relevant authority where required.<\/p>\n<h2>8. How long we retain information<\/h2>\n<p>We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by law.<\/p>\n<p>For example:<\/p>\n<ul>\n<li>\n<p>Order and transaction records may need to be retained to meet accounting, tax and other legal obligations.<\/p>\n<\/li>\n<li>\n<p>Customer account information may be retained while an account remains active.<\/p>\n<\/li>\n<li>\n<p>Email marketing information may be retained while you remain subscribed, subject to applicable retention requirements.<\/p>\n<\/li>\n<li>\n<p>Correspondence may be retained for an appropriate period to resolve enquiries, complaints or disputes.<\/p>\n<\/li>\n<\/ul>\n<p>When personal information is no longer required, we take reasonable steps to securely delete it or anonymise it, where appropriate.<\/p>\n<h2>9. Your privacy rights<\/h2>\n<p>Under New Zealand privacy law, you generally have the right to request access to personal information we hold about you and to request correction of information that is inaccurate.<\/p>\n<p>You may also ask us questions about how your personal information is being handled.<\/p>\n<p>We may need to verify your identity before responding to a request. In some circumstances, the law permits or requires us to withhold certain information.<\/p>\n<p>To make a privacy request, please contact us using the contact details provided on our website.<\/p>\n<h2>10. Third-party websites<\/h2>\n<p>Our website may contain links to third-party websites, including online retailers, publishers, payment providers and social media services.<\/p>\n<p>Those websites operate under their own privacy policies and practices. We are not responsible for the privacy or security practices of external websites.<\/p>\n<p>We encourage you to read the relevant privacy policy before providing personal information to a third party.<\/p>\n<h2>11. Children&#8217;s privacy<\/h2>\n<p>Our website is not intended to encourage children to provide personal information unnecessarily.<\/p>\n<p>Where a purchase or enquiry involves a child, we encourage parents or guardians to supervise the provision of personal information.<\/p>\n<p>We will handle any personal information we collect in accordance with applicable privacy law.<\/p>\n<h2>12. Changes to this Privacy Policy<\/h2>\n<p>We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or legal obligations.<\/p>\n<p>The current version will be published on this page, together with the date it was last updated.<\/p>\n<h2>13. Contact us<\/h2>\n<p>If you have a question about this Privacy Policy, wish to access or correct your personal information, or have a privacy concern, please contact us using the contact details provided on the Faith and Practice website.<\/p>\n<p>If you are not satisfied with our response to a privacy concern, you may contact the New Zealand Office of the Privacy Commissioner through its website: <a href=\"https:\/\/www.privacy.org.nz\/\">https:\/\/www.privacy.org.nz\/<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: October 2026 1. Introduction Faith and Practice and RFP Publications respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose personal information when you <span class=\"excerpt-dots\">&hellip;<\/span> <a class=\"more-link\" href=\"https:\/\/www.faithandpractice.nz\/index.php\/online-store\/privacy-policy\/\"><span class=\"more-msg\">Continue reading &rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2112,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"jetpack-related-posts":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.faithandpractice.nz\/index.php\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.faithandpractice.nz\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.faithandpractice.nz\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.faithandpractice.nz\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.faithandpractice.nz\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/www.faithandpractice.nz\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":2145,"href":"https:\/\/www.faithandpractice.nz\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/2145"}],"up":[{"embeddable":true,"href":"https:\/\/www.faithandpractice.nz\/index.php\/wp-json\/wp\/v2\/pages\/2112"}],"wp:attachment":[{"href":"https:\/\/www.faithandpractice.nz\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}